1 hour ticket response
We are specialized in delivering a rapid and proper response to each helpdesk ticket posted by a client. Our capable technicians will review your request and will think of the most effective option. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average client support ticket response time has proven to be twenty minutes.
An Exceptional Support Service
We’ve got a team of web hosting support experts who will be happy to answer all your inquiries every time you require help. The majority of our technicians have many years of experience in the cloud web hosting plans sphere, which implies that you can constantly rely on rapid and accurate answers to your queries.
A User–Friendly Help Center Section
Built into the Web Site Control Panel is an easy–to–browse Help Center section, which features a variety of information sources. You can browse through a routinely updated knowledge base featuring web hosting account management articles and web site management articles, check the instructional video tutorials or browse our F.A.Q. repository.