Customer Support Channels
A 1–hour Response Guarantee
Our client help crew is qualified to swiftly deal with all cloud web hosting plans customers’ requests and advise questions. Via our ticketing system, it will be possible to submit your request and a support staff fellow member will likely return to you within maximum sixty minutes. In fact, practice has shown us that the typical reaction time frame is Twenty or so minutes.
A Top–quality Support Service
You could contact us 24x7x365 with any query you possibly have related to Happy Web Hosting’s solutions. We have got techs present on daily basis to provide help and support at any time when necessary. You can use the ticketing system or post an e–mail whenever you want, or grab the telephone or use the online chat during working hours.
An Intuitive Help Section
Our company has built–in a broad practical knowledge base into the Control Panel so as to get hold of valuable step by step instructions any time. Each area of the Control Panel features its own contextual support area presenting a variety of how–to articles. We have also made video clips to offer you a greater visual representation of the correct way to carry out any presented procedure.