There are plenty of cloud web hosting companies on the market, still the majority of them are resellers that have minimal resources, especially in terms of support. A way to distinguish them is the option to get in touch with the company over the phone. The level of support that you'll receive via this particular way of communication will vary depending on the service provider - a few of them provide you with professional telephone support, many others offer common and customer support only because some matters are more time-consuming and it is easier to be resolved via a ticket, especially when the situation needs to be escalated. However, it is good to know that you can get in touch with your web hosting supplier since there are many small problems that can be resolved without difficulty and timely with a phone call, not mentioning that you'll be able to get more information for the services before you become a customer.
Phone Support in Cloud Web Hosting
All of our cloud web hosting packages feature phone support 14 hrs per day even on official holidays, so if you don't have an account yet, you're able to give us a call and find out more about our services or whether we will meet the system requirements for your sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you are able to contact the phone number that is nearer to you. If you are an existing customer, we can help you timely with all of the general and billing issues and with multiple technical matters to save you time and efforts - we are aware of the fact that often it's quicker to talk to a live person to get things done instantly. Certainly, some problems cannot be managed on the phone, so in such a case you have the option to use our ticketing system.