Lots of people who start using their very first hosting account, or switch companies, typically have queries with respect to how certain tasks are executed or encounter problems when setting up different things like emails, site settings, and so on. This is the reason why, a lot of companies have prepared documentation with the most popular questions and problems in order to help their clients obtain info quickly and seamlessly. Consequently, the tech support staff can focus on real issues that given clients may be experiencing, as the solution for the minor things will be available online and customers can easily handle them without touching base with the client care staff. Having elaborate documentation is quite important, particularly for new users without any prior experience, as the web hosting service entails an abundance of features and lots of people can become perplexed about what action to take. A good information repository can both help you do the things that you need and become aware of how the hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

All cloud web hosting plans that we’re offering include an exhaustive knowledge base where you can find all you need to know in regard to your hosting account. Regardless of whether you would like to create a new MySQL database, to redirect a domain name using an .htaccess file or to set up an e-mail account on your personal computer or cellular phone, you can just read our step-by-step help articles and all the information that you need will be there. When you visit a certain section of your Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. If you’d like to check the complete article archive and get informed about all the features that Hepsia is offering, or simply to read general information about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to cover any challenge that you could run into, but if you don’t find the information that you are looking for, you can always touch base with us, as our technical support engineers are available to you 24-7-365.